Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact, sales, media, or general inquiry form;
• Subscribe to our newsletter or promotional communications;
• Contact us by email; or
• Otherwise communicate with Sueños.

This information may include your:

• Name;
• Email address;
• Telephone number;
• Company or organization;
• Location; and
• Any information included in your message or inquiry.

Our website does not sell tequila directly and does not collect payment or shipping information for tequila purchases. Sueños products are sold through independent licensed retailers.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

• Your IP address;
• Browser and device type;
• General geographic location;
• Pages viewed;
• Referring website;
• Date and time of your visit;
• Links or features used; and
• General website activity.

We use this information to understand how visitors use our website, improve website performance, measure the effectiveness of our marketing, and maintain website security.

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions, requests, and business inquiries;
• Provide information about Sueños products, events, and availability;
• Send newsletters, promotions, and brand updates when you have consented to receive them;
• Manage sales, media, retailer, distributor, or partnership inquiries;
• Analyze and improve our website and marketing;
• Protect our website from misuse, fraud, or security threats;
• Meet legal and regulatory requirements; and
• Carry out other purposes that are explained when the information is collected.

We will not use your personal information for a materially different purpose without obtaining additional consent when required.

4. Marketing Communications

We will send promotional emails only where we have your consent or are otherwise permitted to do so by law.

You may unsubscribe at any time by selecting the unsubscribe link included in our marketing emails or by contacting us directly.

Unsubscribing from promotional messages will not prevent us from responding to an inquiry you submitted or sending information necessary to complete a request.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Operate website features;
• Remember visitor preferences;
• Understand website traffic and visitor behaviour;
• Measure marketing performance; and
• Improve the website experience.

Some cookies may be placed by third-party service providers, such as website hosting, analytics, email marketing, or social media platforms.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

6. Sharing Your Information

Sueños does not sell or rent your personal information.

We may share limited information with trusted service providers that help us operate our website and business, including providers of:

• Website hosting and maintenance;
• Website analytics;
• Email and newsletter distribution;
• Data storage;
• Marketing services; and
• Website security.

These providers are permitted to use the information only as necessary to provide services to Sueños.

We may also disclose information when required by law, regulation, court order, or government authority, or when reasonably necessary to protect Sueños, our website visitors, or others.

7. Information Processed Outside Canada

Some of our technology and service providers may store or process information outside British Columbia or Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, or government authorities in accordance with local law.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet legal or operational requirements, resolve disputes, and enforce agreements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.

9. Protecting Your Information

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, use, disclosure, alteration, or destruction.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Your Privacy Choices

Subject to applicable law, you may ask us to:

• Provide access to personal information we hold about you;
• Correct inaccurate or incomplete information;
• Withdraw your consent to certain uses of your information;
• Stop sending marketing communications; or
• Delete personal information that we are no longer required to retain.

We may need to confirm your identity before completing a privacy request.

11. Third-Party Websites

Our website may contain links to retailer websites, social media platforms, event websites, or other third-party services.

Sueños does not control the privacy practices of these third parties. We encourage you to review their privacy policies before submitting personal information.

A link to a retailer does not mean that Sueños operates the retailer’s website or controls the retailer’s handling of your information.

12. Legal Drinking Age

Our website and marketing communications are intended for individuals who are of legal drinking age in their jurisdiction.

We do not knowingly collect personal information from individuals who are below the legal drinking age. If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, service providers, or legal obligations.

The updated policy will be posted on this page with a revised effective date.

14. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or your personal information may be directed to: